Every order ships within two business days after it is placed.
Working days go from Monday to Friday 9:00 am - 6:00 pm Central European Standard Time (CEST).
Ploumanac'h ships worldwide using DHL but does not deliver to P.O. Boxes.
Order cutoff time: 12:00 pm Monday to Friday. For orders processed after cutoff time, one day gets added to the delivery time estimate.
Shipments destined for countries inside the European Union do not contain an invoice or any other documentation declaring the value of the merchandise.
You will receive your order within 24 business hours from the date that it is shipped out.
If you order after 12:00 pm on a Friday, your order will likely be shipped out on the following Monday.
Additional import/local taxes are the Client’s responsibility.
Ploumanac'h does not have offices in the U.S.A. and can neither collect nor pay Use Tax or Sales Tax on the Client’s behalf. U.S.A. State Authorities may require American citizens to pay these taxes for online purchases at the end of the fiscal year. Ploumanac'h cannot be held responsible for these taxes under any circumstances.
Non-U.S. citizens/residents who DO NOT have a Social Security Number and are placing orders for a value above $800.00 can provide an assigned Importer Number from the CBP (U.S. Customs and Border Protection). The process to obtain a CBP assigned Import Number generally takes 10 business days.
For more information, please visit the U.S. Customs and Border Protection website: http://www.cbp.gov/
If the package is not successfully delivered to the Client’s address due to a lack of cooperation from the Client (wrong telephone number, wrong address, absent at address, non-compliance with import regulations) as per the Ploumanac'h commercial agreement, the package may risk being sent back to Italy at the Client’s expense including any import fees that may be assessed upon re-entry to Italy. These fees will be deducted from any eventual reimbursement.
Eventual additional local taxes not related to Customs import are not included and are the Client’s responsibility.
Ploumanac'h does not have offices outside of Italy and can neither collect nor pay Use Tax or Sales Tax on the Client’s behalf. Local Authorities may require their citizens to pay these taxes for online purchases at the end of the fiscal year.
Ploumanac'h cannot be held responsible for these taxes under any circumstances.