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Return Policy

  • Items can be returned or exchanged within 14 days of delivery*
  • Items must be unworn, unwashed, unaltered, with original tags and packaging
  • Returns are free within the European Union (EU)
  • Outside the EU, the customer bears the cost of shipping
  • Exchange inquiries shall be noted in the return request.
  • Refunds are processed within 5-7 business days after we receive and inspect the return
  • Refunds are issued to the original payment method
  • Original shipping costs are non-refundable
  • Sales or promotions can be returned or exchanged for store credit only.
  • Fragrances (cologne and reed diffuser) are not exchangeable nor refundable.

*Time limit for a return is extended to 30 days for orders placed in August and December.

Returns FAQs

All the answers on returns and refunds for a smooth and hassle-free experience.

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Frequently Asked Questions


For any questions regarding our return and exchange policy, contact us here