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Shipping Policy

FREE SHIPPING WITHIN EUROPE, THE US & CANADA ON ALL ORDERS ABOVE €150

Every order ships within two business days after it is placed.
Working days go from Monday to Friday 9:00 am - 6:00 pm Central European Standard Time (CEST).

Ploumanac'h ships worldwide using DHL but does not deliver to P.O. Boxes.
Order cutoff time: 1:00 pm Monday to Friday. For orders processed after cutoff time, one day gets added to the delivery time estimate.

 

Italy

Express Shipping - delivery 2 days: 6€

Ultra-Fast Shipping - next day delivery for orders placed before 1:00 pm (CET): 15€

Express Free Shipping on all orders over 150€

 

Switzerland

Express Shipping - delivery 2-3 days: 15€

Ultra-Fast Shipping - next day delivery for orders placed before 1:00 pm (CET): 30€

Free shipping on all orders over 150€

 

Europe (Excluding Italy & Switzerland)

Express Shipping - delivery 2 days: 12€

Ultra-Fast Shipping - next day delivery for orders placed before 1:00 pm (CET): 15€

Free shipping on all orders over 150€

 

US & Canada

Express Shipping - delivery 3-4 days: 20€

Ultra-Fast Shipping - delivery 2-3 days for orders placed before 1:00 pm (CET): 30€

Free shipping on all orders over 150€

 

Australia, Asia, Middle East, South America, Africa

Express Shipping - delivery 3-4 days: 25€

Ultra-Fast Shipping - delivery 2-3 days for orders placed before 1:00 pm (CET): 30€

Free shipping on all orders over 150€

 

Indicated Delivery Time

The delivery time may vary and is only indicative. Ploumanac'h is not responsible for any delays caused by the customs clearance process, late payments or any other situation, beyond our will.

 

Custom Duties Outside the EU

For all orders shipped outside the EU, the customer will be responsible for any import duties or taxes charged by customs and any carrier-related fees.

 

Custom Duties Within the US and Canada

No customs duties applied on orders shipped to the US and Canada.

Ploumanac'h is responsible for any import duties or taxes charged by customs and any carrier-related fees.

If the package is not successfully delivered to the Client’s address due to a lack of cooperation from the Client (wrong telephone number, wrong address, absent at address, non-compliance with import regulations) as per the Ploumanac'h commercial agreement, the package may risk being sent back to Italy at the Client’s expense including any import fees that may be assessed upon re-entry to Italy. These fees will be deducted from any eventual reimbursement.

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